Perrywood Terms & Conditions
WHO ARE WE?
Perrywood is the trading name of Perrywood Garden Centre & Nurseries Limited, registered in England & Wales, company no.3748436. Our registered office is:
Kelvedon Road, Inworth
Tiptree, Essex CO5 9SX
Our registered VAT number is 424807302.
THE PERRYWOOD WEBSITE
By using our website you are accepting our Terms and Conditions and our Privacy Statement. We may change these Terms and Conditions without letting you know and therefore it is up to you to check this page for any changes. Your continued use of our website means that you have accepted these Terms and Conditions and the Privacy statement.
If you do not accept these Terms and Conditions, you should leave our website now.
Intellectual property rights
All materials, including images, illustrations, designs, site layout, photographs, written and other text or script that are part of this site together with all software compilations, underlying source code and software in the site are protected by copyright, trade mark, design right and/or other worldwide intellectual property rights and are owned or controlled by or licensed to Perrywood. Any use of this website or its contents, including copying or storing it, in part or in whole, other than for your own lawful, personal, non-commercial use is prohibited without the prior permission of Perrywood. You may not reproduce, publish, transmit, publicly perform, distribute, display, modify, adapt, bundle, alter, create derivative works of the site, sell or participate in any sale of or exploit in any way, any of the contents, the site, or any related software in whole or in part without our express prior written permission.
Links to Third Parties
We may provide links to third parties that we believe may be of interest to you. We do not control nor vet these websites, and therefore we cannot accept liability in respect of either the contents or your use of these websites.
No warranties or liability
To the extent permitted by law, Perrywood gives no warranties in relation to the website, in particular with limitation, any warranties regarding the accuracy of descriptions and illustrations of items in the website or in our catalogue or other IP infringement and freedom from viruses. We do our best to keep our site up to date but cannot guarantee that the site and its contents are completely free of technical errors, viruses or anything else that may have a harmful effect on your computer or any technology. Perrywood will also do its best to allow you uninterrupted access to the site 24 hours per day, but access may be suspended, restricted or terminated at any time. By using the site, you acknowledge that you assume full responsibility for all costs associated with any necessary servicing or repairs of any equipment you use in connection with Perrywood’s site. Of course, this statement does not affect your statutory rights as a customer.
To the extent permitted by law Perrywood will have no liability to you in contract, tort (including negligence) or otherwise for any loss (including loss of profit), cost or damage (whether indirect, consequential, or otherwise) suffered as a result of your use of the website or from use of information passed through the website, even if we are aware of the possibility of such loss. Additionally, we shall also not be liable to you for a breach of these terms and conditions or a failure to perform if the delay or failure is due to a cause beyond our reasonable control.
Perrywood’s total liability for any claim howsoever arising shall not exceed the price paid for the goods supplied by Perrywood to the customer, together with any postage costs incurred. We do not however exclude or limit our liability in respect of death or personal injury caused by our negligence or for fraud or fraudulent misrepresentation.
You must use the site for lawful purposes only. By registering with us you recognise that you are responsible for all access made to the site using the log in details that you provide us with. As with all passwords and usernames, it is important that you keep them confidential at all times.
If any part of these terms and conditions is unlawful, void or for any other reason unenforceable, then that provision shall be cut out of the terms and conditions and shall not affect the validity or enforceability of any of the remaining provisions. Also, if we fail to enforce a right under these terms and conditions, it does not mean that we do not have the right to enforce other rights, or the same type of right at a later stage.
No part of these terms and conditions are enforceable by anyone who is not a party to them in accordance with the Contracts (Rights of Third Parties) Act 1999.
Marketing
We do not sell mailing lists to other companies, or share your personal details with any other companies or individuals.
We will never send you unsolicited email. If you choose to subscribe to our customer newsletter, you will receive them regularly and we may also send you information from time to time about special offers, giveaways etc. There are clear unsubscribe options on every newsletter.
If you choose not to subscribe to our newsletter we will only contact you regarding a current order, or in answer to your queries.
Data Protection
We comply with all of the applicable data protection laws in the UK.
Contact
Email us on info@perrywood.co.uk or call 01376 570777 during our office hours, seven days a week.
LINKED SITES
This Site may contain links to other independent third-party Web sites
("Linked Sites”). These Linked Sites are provided solely as a
convenience to our visitors. Such Linked Sites are not under our
control, and we are not responsible for and does not endorse the content
of such Linked Sites, including any information or materials contained
on such Linked Sites.
PRICES
Prices in our browsing catalogues are as set out on the website and include VAT at the current rate. We reserve the right to alter prices at any time.
- This Site is controlled, operated and administered by us from our office in Kiev, Ukraine.
- We make no representation that materials at this site are appropriate
- and available for use at other locations outside of the Ukraine and access to them
- from territories where their contents are illegal is prohibited.
- If you access this Site from a location outside of the Ukraine,
- you are responsible for compliance with all local laws.
PERRYWOOD GUARANTEE
Under the United Kingdom’s Distance Selling Regulations you have the right to cancel your order. To do so you must inform us in writing within 7 days from the day after receipt of your order to our Customer Services Department, either by post or email. Returning any item within 7 days will also be taken as notice of cancellation of your order (or part of your order). Please quote your order number on all correspondence. Goods are provided to you on approval and legal title to the goods will not pass to you until the 7 days post-delivery period has expired. On receipt of the goods, Perrywood will give you a full refund of the amount paid or an exchange/credit as required.
If you return goods on which you have received a discount/offer, that discount/offer will no longer apply if you fall below the discount/offer threshold. The contract in respect of sale of goods between Perrywood and you requires that you return the goods to Perrywood on cancellation. This does not affect your statutory rights. Please have a look at our Returns policy for details of how to return goods to us.
Where goods are delivered to a third party you will only be able to exercise this right if you are able to return to us the goods you ordered. This does not affect your statutory rights.
THE PERRYWOOD HARDY PLANT GUARANTEE
We guarantee the free replacement or credit of any container-grown hardy plant* that dies, providing it has received reasonable care, bears our garden centre labelling and is presented for examination with proof of purchase within five years. We cannot guarantee against damage due to severe weather conditions.
*A hardy plant is capable of withstanding normal cold winter temperatures and can be kept outdoors all year long.
DAMAGED Or DEFECTIVE GOODS
If you purchase an item that is damaged or defective, we will either replace the goods (or the faulty part of the item) free of charge or, at our sole discretion, refund to you the price of the goods (or a proportionate part of the price). Simply return the goods instore to us unused and we will issue a refund or exchange.
RETURNS
Simply return the unwanted item within 28 days of the receipt, unused, unopened and with the packaging intact and we will refund the full amount to you or give you an exchange (as required).
DELIVERY
We offer a local delivery service for bulky items purchased in-store. Please refer to our Local Delivery Map for delivery zones and prices.